Refund & Payment Policy for Makos Digital
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1. EMI / Installment Payment Rules
Eligibility: Available for courses above ₹6,000, subject to third-party approval.
Schedule: Monthly installments starting from enrollment date. First installment is mandatory for course activation.
Late Payment Penalty: ₹250 or 2% of the due amount (whichever is higher) after a 5-day grace period.
Default Clause: Two missed installments will result in access suspension and non-refundable enrollment termination.
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2. Course Withdrawal Terms
Before Course Access: 100% refund if requested within 24 hours of payment and before access is granted.
After Access:
• Within 7 days and less than 20% usage: Up to 80% refund.
• After 7 days or more than 20% usage: No refund.
Medical/Emergency Withdrawals: Reviewed on a case-by-case basis. Supporting documents may be required.
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3. Refund Eligibility Timelines
| Scenario |
Refund Eligibility |
Conditions |
| Within 24 hrs of enrollment |
100% |
No course access should be granted |
| Within 7 days < 20% course usage |
80% |
Admin charges + usage deduction apply |
| Post 7 days or > 20% usage |
0% |
No refund |
| Course completed + Certified |
Not eligible |
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| Not placed after course completion |
100% |
Conditions below must be met |
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4. 100% Refund – Job Guarantee Clause (If Not Placed)
Makos Digital offers a 100% refund if no placement offer is received within 180 days of course completion, subject to the following conditions:
Eligibility Criteria:
- Must have completed 100% of the course modules.
- Must have attended at least 90% of live sessions/assessments.
- Must have appeared in a minimum of 5 placement interviews arranged or referred by Jobaskit.
- Must not have refused or skipped any valid interview opportunity.
- Must not have violated any code of conduct or been blacklisted by recruiters.
Non-Eligibility Cases:
- Received at least one valid job/internship offer within 180 days.
- Declined interview calls or was unresponsive/uncooperative.
- Payment defaults or active EMI dues at the time of request.
- Failed internal evaluations or course certification.
Refund Process:
• Submit written request to makosdigital@gmail.com
• Refund will be processed to the original payment method within 15 working days after eligibility verification.
• No cash refunds or third-party transfers allowed.
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5. Payment Methods & Late Payment Policy
Accepted Methods: Credit/Debit Cards, UPI, Net Banking, Wallets, QR Code, Bank Transfer, EMI.
Invoice & Tax: All fees are exclusive of GST. Invoices are auto generated.
Failed/Disputed Payments: Must be reported within 48 hours for investigation and correction.
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6. Contact & Support
